Here's an easy way to boost the perceived value of your ideas. If you think the other person should be impressed with what you're about to tell them or show them - begin with statement with, "You'll like this..." Telling the person that they'll like something implies that you've already identified their needs and found a way to satisfy them. It gently suggests that you think that they're smart enough to recognize the value that you see. And it taps into a powerful positive emotion - anticipation. Impressive results for three little words.
Today's chuckle:
When blondes have more fun, do they know it?
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Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com
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