Here's an easy way to persuade others without sounding pushy. Before you tell people about what you're trying to sell, first ask them if they want to hear about it. For example, a waiter describing the "house special" is likely to have a much more receptive audience when he begins by asking, "Would you like to hear about the special?" When the patron agrees to listen, their mindset shifts from someone who's being sold something, to a person who's now shopping.
style="color: #366">Today's Chuckle:
Experience is something you don't get until just after you need it.
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Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com
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