How do you respond when your boss, customer or coworker asks you to do something? Untrained employees use phrases like, "Ok." "I'll try." "I'll do my best." All of these responses are adequate. But who wants to be though of as being merely being adequate? Professionals, on the other hand, use language that conveys confidence, capability, and willingness to pitch in. So they respond to requests with two simple words, "No problem." It's another way of increasing your perceived value - without working harder.
Like to forward or reprint this tip?
We have some options to make this easier for you. Click here for a printer-friendly CDrom with all Jeff's tips. Click here for Jeff's book with 101 top tips. If you'd like to cut and paste any of our tips or articles from our website, you are welcome to do so providing you include the following bio and contact information after each tip or article.
Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com
Click here for Jeff's Latest Tip
and to Subscribe for FREE updates
Copyright© 1992-2010 JC Mowatt Seminars Inc. All rights reserved.
