My ears perked up recently when I heard a politician who, during a radio interview, made a statement that included the phrasing, "I don't profess to be knowledgeable in all areas of... What I DO know is..." I found myself thinking, Wow - he's honest and smart. Ironic how admitting up front what you don't know actually increases your credibility when you make a statement about what you do believe. The technique itself is easy. The challenge is - are we secure enough and humble enough to admit we don't have all the answers.
Today's chuckle:
If you want your spouse to listen and pay strict attention to every word you say, talk in your sleep.
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Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com
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