When introducing new projects to a team, consider this approach I learned from my dad about gaining buy-in. a Saskatchewan farm boy who quit school at grade 10, Dad eventually founded and led CEDA, on of Canada's largest industrial service companies. He explained that when you run a meeting, don't just debate - then assume there's consensus. That means those who argued against a decision can later undermine the project, stating they never liked the idea at the outset. Instead, go around the table asking each person to vote for or against the proposal. That way, even those who argued against a concept at the beginning are now on record as supporting it. I found as I've chaired boards, this technique is wonderfully effective at ending debate - and dissension.
Today's chuckle:
Never test the depth of the water with both feet.
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Jeff Mowatt, B.Comm., CSP is a professional speaker and best-selling author who works with organizations who want to strengthen customer loyalty, increase spending per customer, and recharge customer service teamwork. To inquire about engaging Jeff for your team, email us at info@jeffmowatt.com or call toll free 1-800-JMowatt (566-9288). Web: www.JeffMowatt.com
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