Customer Service Training TIps

Unshaven doesn’t mean unkempt

unkept2We all get the men’s fashion trend to sport the 5 o’clock shadow. Unfortunately, what we’re also seeing is some guys taking this as license to show-up to work looking slovenly. You may think your appearance at work is your business. That would be true if it wasn’t for the fact that your co-workers and customers are the ones who have to look at you. If you’re getting less respect, authority, or consideration from customers than you think you deserve, start by looking in the mirror. Does it look like you put some effort into getting ready for work? Seriously, do you look well-groomed? If not, it tells the world you lack attention to detail, and you focus on your own needs while being oblivious to others. If someone forwarded this tip to you, take the hint.

 Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author.   For more tips, training tools or to inquire about engaging Jeff for your team visit    www.JeffMowatt.com

Today’s chuckle:

When your first child eats some earth, a bit of grass or a worm, you take it to the doctor. When your second child eats some earth, a bit of grass or a worm, you spit on a hankie and clean it. When your third child eats some earth, a bit of grass or a worm, you wonder whether it still needs lunch.

Like to forward or reprint this tip?

We have some options to make this easier for you. Click here for a printer-friendly  CDrom with all Jeff’s tips.  Click here for  Jeff’s book with 101 top tips.  If you’d like to cut and paste any of our tips or articles from our website, you are welcome to do so  providing  you include the bio and contact information after each tip or article.   Please also email a link to any tips or articles that you post on-line to [email protected].

Copyright © JC Mowatt Seminars Inc.   All rights reserved.

Like to forward or reprint this tip?

Click here for Jeff’s Latest Tip
and to Subscribe for FREE updates

REDUCE CUSTOMER CONFLICTS

Register today for our 30 – second Trusted Advisor tips and receive as a bonus 15 Phrases that Pay for dealing with stressed and rushed customers.