Presentation Outline
The Good, the Bad, & the Ugly
Strategies for gaining cooperation with difficult people.
Someone once said that life would be easy -- if it wasn't for the people! Imagine how much less-stressed you could be at work without having to deal with people issues. Consider how morale and profits would improve if you could consistently convert an upset customer into an advocate. Think of the impact on your personal life if you could resolve conflicts with neighbors, friends, and family members without creating hard feelings.
This isn't just wishful thinking. These are skills that you'll develop in this module of the Influence with Ease® series, with Jeff Mowatt. Participants learn the strategies, techniques, and mindset for gaining cooperation including:
- deal effectively with the most difficult person in your life.
- earn the respect you deserve from overly aggressive people.
- negotiate win/win agreements at home and at work.
- express anger appropriately when you're not taken seriously.
- improve your tolerance of "difficult" people.
- persuade others when they won't listen to reason. (Bonus: it doesn't involve nagging).
The Good, the Bad, & the Ugly may not be for everyone. It's only relevant for those people who have to interact with other humans! Jeff uses terrific stories to illustrate the funny and frustrating aspects human interaction. It's entertaining, engaging, and real -- a great environment for learning.
The Good, the Bad, & the Ugly is effective as a general session presentation, a breakout session, or a workshop. For a general session, the presentation is full of engaging story-telling and readily applied techniques. As a breakout session or workshop, the presentation is an entertaining package of high-impact content and audience interaction.
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