Key Leadership Qualities
It's been said that leaders are made not born. The question is how do you develop your leadership skills when you're already at the top and there's no one to guide you? Whether you're the CEO of a large corporation, or the coach of a local soccer club, here you'll find several Influence with Ease® resources to enhance your impact as a leader...
Jeff Mowatt's Influence with Ease® Training Tip #128
Leaders speak last in meetings
If you've ever watched a great leader in a meeting you may notice a subtle technique that runs contrary to common behavior. Rather than dominating the discussion on each agenda item (a temptation for ego-driven, insecure people with a title), the savvy leader merely introduces a subject, then listens for input. She observes how each member of her team contributes, debates, reasons and interacts. Then, she announces her decision; acknowledging the comments and arguments of those who've contributed. She's thereby perceived to be decisive, inclusive and a powerful leader. When it comes to meetings, smart leaders have the last word.
This Influence with Ease® Training Tip is one of a series. For more information about ordering the series, click Influence with Ease® Training Tips.
Influence with Ease® Article
When You're the Top Dog
Three keys to leading like a professional
by Jeff Mowatt
Article at a glance: Judging by the way we elect some of our political leaders, you'd think that the three most important qualities for leadership are: popularity, an outgoing personality, and loyalty to your supporters. Coincidentally, these just happen to be three characteristics that are often used to describe the average family dog. Hence, there's much more to effective leadership than what's often perceived on the surface.
Click here to read When You're the Top Dog.
Training Resource - Book
Becoming a Service Icon in 90 Minutes a Month
by Jeff Mowatt
Imagine leading a team whose service is so outstanding it becomes your brand. Customers would hear about you, be drawn to you, and refuse to leave you because your team would be the industry Service Icon. You'd be one of the few leaders who no longer has to deal with the hassles of constant staff turnover, customer complaints, and interpersonal staff pettiness. Your reputation for excellence would spread. Naturally, you'd enjoy an enrichment in lifestyle for yourself and your family.
This is more than just wishful thinking. Introducing the groundbreaking new book by Jeff Mowatt that reveals how you can achieve all this in just 90 minutes a month!
Click here to find out more about Becoming a Service Icon in 90 Minutes a Month.
Influence with Ease® Article
Chili and Your Intuition
8 ingredients for making better strategic decisions
by Jeff Mowatt
As a business owner or manager, what you ultimately rely on most when deciding your company's future, is your intuition. The challenge with so many stakeholders relying on you to make the 'right' decision, is ensuring that your instincts are reliable. Effective leaders hone their intuition the way a chef cooks a pot of chili. Like chili, intuition needs to include the right ingredients and then be allowed to simmer a while. Here are eight ingredients for you to stew on...
Click here to read Chili and Your Intuition.
Influence with Ease® Article
Staffing Shortages? Maybe You're the Problem
by Jeff Mowatt
Demographers are predicting that staffing shortages are only going to worsen in the coming years. Too many managers mistakenly assume the only way to keep people is to bite the bullet and pay more in salaries, benefits and perks. Unfortunately, those managers are often 'fixing' the wrong problem. Marcus Buckingham of the Gallop organization reported that the number one reason employees quit was their personal feelings about their immediate supervisor. Ask yourself if it's time your company took measures to fix the real problem when it comes to staff turnover - managers and supervisors are not equipped with the necessary skills to make their team members feel valued...
Click here to read Staffing Shortages? Maybe You're the Problem.
Live On-Site Training Programs
We'd be happy to bring a comprehensive training program on this topic to your organization. For details, click Executive/Manager of Corporate Training.
