If you like the tips I share in my articles and presentations I know you'll enjoy my new book, "Influence with Ease". I've gone through all the 30 second-tips that I've written over a 10 year period and, based on reader feedback, selected the best-of-the-best to merit inclusion in this book. In all you get 101 of my most popular thirty-second tips. Plus, it's sprinkled with light hearted chuckles and cartoons to help lift your sprit - much needed when you need to deal with other humans!
With these 30-second tips, you'll learn how to:
- Enhance people's perception of you by 12% by using a two word phrase ore often (hint: it's not please, or thank you
- Gain the confidence of people with big egos
- Avoid 7 common expressions that unwittingly raise skepticism in others
- Create more satisfying outcomes for you and the other party when negotiating
- Tap the 'humility advantage' to influence without pushiness
- Simplify for others - offer less and sell more
- Position your ideas, products and services so that people select higher value options
- Avoid the commonly used 3 word phrase that enflames upset customers
- Break bad news to others without creating hard feelings
- Convert an upset person into an advocate of your services
And much more! - in all 101 tips to Influence with Ease. If you or your department deals with customers, this if the guide for you and your team.
- "If you don't have it, buy it. If you have it, use it. Not an extra page nor a wasted word. Jeff Mowatt's book, Influence with Ease, is one of the most immediately practical books on effective interpersonal communications I own. A real gem."
Max Dixon, Professional Communication Coach, Seattle WA - "Jeff Mowatt always offers good practical advice when it comes to selecting and using the right words at the right time. That's why I follow his advice and heartily recommend this book."
George Torok, Best Selling Author, "Secrets of Power Marketing" - "Jeff's Influence with Ease tips are amazing...just a paragraph or two is enought to open my eyes to a new way of handling our business life."
Susan Tomaszewski - co-owner & President, Diaper-eez - "In these competitive times, Jeff Mowatt's tips go a long way to educate our staff in excelling at customer service."
Kim Couillard, Finance & HR Manager, Chinook Village - "Influence with Ease is highly practical and very entertaining. Jeff's masterful book provides pithy and succinct advice on a critical leadership skill. The book is very accessible and a real pleasure to read."
Jim Clemmer, bestselling leadership author, speaker, and workshop/retreat leader - "If you want your employees to become better at dealing with your customers, I recommend that you buy each of them a copy of "Influence with Ease." Then sit back and watch your business grow."
Wayne Kehl, VP - Operations, North/Central Region,
HUB International Barton Insurance Brokers
Click here for ordering information.
Share these tips with your team...
You'll save when ordering 10 or more books for your team members. Call us at 1-800-JMowatt (566-9288) for wholesale rates, or email us at info@jeffmowatt.com.
So that you can also print-off and post individual tips in your workplace, order the CDrom version of Influence with Ease. This version has over 150 tips as individual printer-friendly bulletins.
Click here for information about ordering the CDrom version with over 150 tips.
