Jeff Mowatt, BComm, CSP
Customer Service Strategist
Certified Professional Speaker

Influcence with Ease®

How to Deal with Difficult People

Self-Study Training Kit

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Nowhere is Influence with Ease® more important, or more challenging, than in dealing with difficult people.  How do you work with -- or sell to -- the complainers, know-it-alls, negativists, and bullies?  (Okay, a few things come to mind, but that's not the kind of influence we're looking for!)

How to Deal with Difficult People™ is a two CD package applying effective influence to conflict situations.  Whether you need to resolve conflict, respond to aggression, build tolerance, or express anger appropriately, these are the power solutions.

Kit includes two 40-minute CD's.

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Contact Info:

Contact us at JC Mowatt Seminars Inc.,
60 Wildwood Drive SW,
Calgary, Alberta, Canada  T3C 3C5
Toll-Free Canada and USA 1.800.JMOWATT [566.9288]
Local: 403.244.9094    Fax: 403.244.9814
Our e-mail is a wonderful way to reach us:
info@jeffmowatt.com

Professional Associations: